Posts Tagged ‘poison’

Hey Folks,

after updateing a customers’ Exchange 2010 SP3 Server to SP3 Rollup 1 we got massive Problems with the ExchangeTransport Service.

The serivce crashed repeatedly and generated several Event log entries with the following IDs:

4999,10001,10002,10003,12028

The Exchange poison quee was filled up with normal mail traffic.

After uninstalling SP3 Rollup 1 from the HT servers the problem disappeared.

Cheers,

Chris

UPDATE:

My colleague Michael Miklis pointed out to me, that this behaviour is referred in the SP§ RU1 release article:

Known Issue

After this update is applied, there is an issue in which messages stick in a poison queue and the transport service crashes.

This issue is caused by a transport rule (disclaimer) that tries to append the disclaimer to the end of HTML-Formatted messages. When this occurs, messages are put in the poison queue and the transport service crashes with an exception. We are investing resources to develop a code fix. To work around this issue, you can disable or reconfigure the disclaimer transport rule.

(Source: http://support.microsoft.com/kb/2803727/en-us)

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